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MONETISATION EXPERIMENTS · SIMPLE

Prove the uplift — then scale the lever.

Role at the company: Product Lead, CRM & Lifecycle · Simple · 2022–2026

Use a holdout to separate incremental subscription growth from attribution, then scale what worked.

Selected result: +8% relative · incremental uplift

I believed retargeting emails could increase subscriptions after onboarding. The first question was how much of that conversion was genuinely incremental.

I designed a 50/50 holdout experiment with roughly 20,000 users. With retargeting enabled, subscription conversion reached 8.40%, versus 7.77% without the chain — an 8% relative uplift that was statistically significant. Roughly 95% of retargeting subscriptions happened on the first day, helping shape the next iterations.

subscription conversion
7.77% → 8.40%
incremental uplift
+8% relative
users in the holdout
~20k

Then scale what worked.

Through a series of experiments, retargeting became one of the strongest monetisation levers immediately after onboarding. CRM-attributed subscription share grew from roughly 4% to more than 10% — nearly threefold. The holdout gave us confidence that the channel was creating incremental value rather than merely claiming conversions that would have happened elsewhere.

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